Q:What is a replacement window?

A: A replacement window is a window that is built to fit within the opening of an existing window’s master frame. It is built to fit precisely and can be installed without disturbing the interior and exterior areas around the window.

Q: What are the advantages of custom replacement windows over pre-made, standard-size windows?

A: Custom windows fit the existing opening perfectly. They fit your opening like a glove whereas the pre-made, standard-size type fit more like a mitten. Custom windows will cost far less over the course of time. The price of standard-size windows sometimes cost less in the beginning, but other expenses and factors such as additional labor and the disruption to the home far outweigh the initial savings.

Q: Can I buy your products from you and install them myself?

A: No. We can only guarantee and warranty our work if our mechanics complete the installation.

Q: From the time I sign a contract with Ameritech, how much time can I expect to pass before my job is completed?

A: Our goal is to have your products installed as quickly as possible after signing your contract. Special cases require extra time if permits and / or inspections are needed by your county.

Q: Do you offer warranties on your products? What do the warranties include?

A: Yes. All of our products have warranties which far exceed industry standards. Replacement windows and doors come with warranties on material and labor. When we come for your in-home consultation and free estimate, we'll bring all of the warranty information on our products for your review.

Q: Does your company offer financing?

A: Yes. Ameritech has many established relationships with local and national banks, mortgage companies and finance companies to help get you the best financing terms for your project.

Q: Why do you require all homeowners to be present for the free, in-home consultation and estimate?

A: The decision to improve a home is one that affects all who own it. Having all present ensures that we have complete information to form a recommendation and calculate an estimate.

Q: How long do your estimates generally take?

A: Most companies stop by for 10 or 15 minutes and toss out a price without investing the time required to assess your needs and find the right products. These companies also gloss over any true presentation of their products. At Ameritech, we want to make sure you understand the price of the project and all of the available options technology has to offer. We want to make sure your estimate is as accurate as possible, so our consultants listen to your ideas, survey your home, and bring all the samples, photographs, references and information you need to make an informed decision. This usually takes at least 90 minutes to make sure you know all of your options and get the exact price.

Q: Why can't you tell me a price over the phone?

A: All of our products are custom made and sold on an installed basis. The only way to give you an accurate price is to see your home in person so that we can determine what needs to be done to achieve the desired result. We guarantee our retail price for one year.

Q: I'm ready to get pricing from an Ameritech consultant. How do I schedule an appointment for an estimate?

A: Setting up your free, in-home consultation is easy. Just click here.